How to contact the Werkey support team
When you have a question or encounter a problem, there are a few different ways to get help.
The first step is to do a quick search of our Help Center on articles to see if this question has not already been answered.
If you can't find an answer, consider whether it's a problem specific to you.
Please contact our support team directly through our email firstname.lastname@example.org
or through our chat (help button).
Most popular help topics:
General queries and bugs
If you have general questions or are experiencing issues during the course creation and management process.
If you are having trouble verifying your identity.
Course quality assessment process
If you have submitted your course, you will receive a response within the pre-determined time from the responsible sector. Remember that our team reviews courses in the order they were submitted; therefore, it can sometimes take a little longer if many instructors are submitting courses at the same time.
Questions about Werkey Policy
Piracy Concerns on Other Sites
If you find your course on a pirated website please contact us by email.
Copyright Concerns at Werkey
If you see your work copied in another Werkey course, please contact us with as much information as possible so that our team can review it.