How to recover my store access password?
You will need an account for most activities on our platform and it is likely that more than one account will be required to access different systems used to provide our services.
To learn more about how accounts work at Werkey, visit the article How do accounts work at Werkey?
If you do not remember your store access password, please follow the instructions below to reset it:
1. Visit our werkey.co store;
2. On the home page, click on the user icon (1);
3. Then click Forgot your password? (two);
4. Enter your email to receive password change instructions and click Send (3);
5. Next, click the I'm not a robot option and click Send;
6. You will receive an email from Werkey, in this email click Reset your Password;
7. Then enter your new password and in the indicated field enter it again to confirm;
8. Finally, click Reset Your Password.
Can't find the password reset email?
If you do not receive the password reset message within 1 hour, please check the spam folder in your email. Also, make sure the email firstname.lastname@example.org is added to your safe senders list.
If you still cannot access, please contact our Support Team via email email@example.com or via the Help and WhatsApp buttons located on our website.