Access to the Virtual Learning Environment not released
If by any chance your access to the Virtual Learning Environment has not been granted, check out some guidelines listed below about what may have happened:
- After enrolling in a course, check to see if you have received a confirmation email or if that email is in your spam folder or in the trash;
- If you have not received the confirmation email, please check that the email address you registered on our website is correct;
- Check if the purchase was really completed on our website;
Please verify that your banking information is correct.
If you identify that your e-mail was registered wrongly or if you are having difficulty accessing the platform, please contact our Support Team by e-mail email@example.com or through the Help and WhatsApp buttons available on our website .