What types of data are collected?
This article forms part of Werkey's Policies and Terms. For more details on these policies, click here.
We collect data directly from users, such as information you enter yourself, data about user participation in courses, and data from third party platforms with which you connect to a Werkey. We also collect some data automatically, such as information about the user's device and what parts of our Services the user interacts with or uses.
Data provided by the user
We may collect different data about you, or provided by you, depending on how you use the Services. Here are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third party platform, we collect all data provided directly between them:
1. Account data
To use certain features (such as enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the information that you provide, such as your email address, CPF, password, gender, and date of birth.
2. Profile data
The user can also choose to provide profile information such as a photo, a title, a link to websites, profiles on social media or other data. The user's profile data may be publicly viewed by others.
3. Shared content
Certain parts of the Services allow you to interact with other users or share content publicly, including by posting evaluations on a course page, questions or answers, sending messages to students or content providers, or posting photos or other work submitted by the user. This shared content may be viewed publicly by others depending on where it is posted.
4. Course data
When you enroll in a course, we collect some data, including what courses, tasks and quizzes you have started and completed, information exchanges with content providers (including instructors, platform administrators, and teaching assistants) and other students, and essays, answers to questions, and other items submitted to meet course requirements.
5. Data on student payments
When you make purchases, we collect some data about the purchase in question (such as your name, e-mail address, CPF or CNPJ) when necessary to process the order. You are responsible for providing certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security reasons, Werkey does not collect or store sensitive cardholder data, such as the complete credit card number or authentication data.
6. Content Provider or Affiliate Payment Data
If you are a content provider or affiliate, you may link your PayPal or other payment account to the Services to receive payments. When you link to a payment account, we collect and use certain information, including your payment account's email address, account ID, physical address, or other data necessary for us to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include information about your residence, tax identification numbers, biographical information, and other personal information necessary for tax purposes. The collection, use and disclosure of your payment, billing and tax information is subject to the Privacy Policy and other terms of your payment account provider. Alternatively to the use of the payment methods mentioned, we may make payments directly to the bank account of content providers or affiliates. The bank information collected will be kept confidential and under no circumstances will it be shared with third parties.
7. Data on user accounts in other services
We may obtain certain information through user accounts on social networks or other online accounts if they are connected to the user account on Werkey. If the user connects to Werkey through Facebook or another third party platform or service, we request the user's permission so that we can access certain information about that other account. For example, depending on the platform or service, we may collect the user's name, profile picture, account ID number, access email address, location, physical location of the user's access devices, gender, birthday date, and list of the user's friends or contacts.
These platforms and services make information available to Werkey through their APIs. The information we receive depends on what information the user (through the privacy settings) or platform or service decides to provide us.
If you access or use our Services through a third party platform or service or click on third party links, the collection, use and sharing of data will also be subject to the privacy policies and other agreements of the respective third party.
8. Sweepstakes, promotions and surveys
We may invite you to conduct a survey or participate in a promotion (such as a contest, sweepstakes or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data that you provide as part of your participation, such as your name, email address, date of birth or telephone number. Such data is subject to this Privacy Policy unless otherwise stated in the official promotional rules or other Privacy Policy. The data collected will be used to administer the promotion or survey, including to notify winners and distribute prizes. In order to receive prizes, you may be required to obtain permission from us to publish some of your information publicly (such as on the winners page). When we use a third party platform to administer a survey or promotion, that third party's Privacy Policy will apply.
9. Communications and support
If the user contacts us for support or reports a problem or question (regardless of whether they have created an account), we collect and store the user's contact information as well as messages and other data about the user, such as name, email address, location, operating system, IP address and any other data that the user provides or that we collect by automated means (discussed below). This data will be used to respond to the user and to research the doubt presented, in accordance with this Privacy Policy.
The data listed above is stored by Werkey and associated with the user account.